Getting your bond back
Please follow the First Street Tenants Checklist that is
sent to you when you terminate your tenancy.
When the outgoing inspection of your apartment has been done,
and if there are is no cleaning or repairs required, we will
complete the Bond Refund Form and send it to you. This must be
completed and signed by the people whose signatures are the
original Bond Lodgement Form and returned to us and we will send it
to the Department of Building and Housing. Please allow 3 working
days for them to process it and deposit the bond in your bank
account.
If we have identified any cleaning or repairs that needs to be
done we will arrange for this to be done by our contractors. This
can delay the bond refund as we have to wait for the work to be
completed and invoiced.
The best way to make sure you get your bond back quickly is to
make sure you leave the property in an undamaged, clean and tidy
condition.