Protecting your
investment
Property inspections every 3 months to make sure the property is
being well maintained and to identify any routine maintenance
required.
Regular rent reviews ensure your rent is maintained at current
market levels.
Obtain the best pricing for your repairs and maintenance and
arrange for it to be done promptly.
Immediate end of tenancy inspection and chattels check so any
cleaning or tenant damage can be claimed from the bond.
Managing routine maintenance and refurbishment while vacant.
Arrange for landlord insurance if required.
Tenant selection and
management
Advertising and on demand showing of property to prospective
tenants.
Tenant screening including credit and reference checks, as well
as rental history and income verification.
Preparation and execution of Residential Tenancy Agreement and
lodgement of the bond with the Department of Building and
Housing.
Collect rent from tenant at least a week in advance.
Manage end of tenancy claims against the bond.
We seldom have to resort to legal remedies but if necessary we
attend mediation and tribunal hearings.
More than just rent
collection
Daily monitoring of rent arrears to ensure that the rent is in
our account the day it is due.
Immediate contact with tenant to ensure any late payment is
remedied.
Timely follow up of any defaults with legal notifications as
prescribed in the Residential Tenancies Act.
Invoicing and collection of monies from the tenant for any
charges (such as water)
All monies received less fees and disbursements banked directly
into your account
Prompt
communication
We keep you informed on all aspects of your property so there
are no surprises.
Inspection reports are sent every 3 months.
Financial reports are sent monthly by email or post
Secure online access to your monthly statements, invoices and
inspection reports.
You are advised of any repairs or maintenance that is required
as soon as we are aware of it.
We contact you weekly while the property is being marketed
between tenancies.
Our state of the art technology gives us access, via IPhone or
IPad, to contact details for our owners, tenants and contractors so
we can deal with any situation as soon as it arises.